|Most of our items are shipped via UPS Ground or USPS Priority Mail.
You must provide a valid street address for
any order we ship via UPS. UPS will not deliver to a PO Box. We will
charge you $10 fees for incorrect shipping address given. Please allow
additional time for shipments to APO/FPO addresses. During check out
process, you will be given shipping options of Free Shipping (UPS
Ground), 3 Days Air, 2nd Day Air, or Next Day Air.
UPS Next Day Air is only available to the 48 contiguous United States
where UPS overnight delivery is available (UPS does not ship to PO
Boxes). If your address qualify for Next Day Air, you can expect
delivery according to the following schedule:
Saturday delivery can be made per request. Please call for more information.
allow one extra business day if a holiday falls on or between the order
date and expected delivery date. Shipments to US addresses that do not
qualify for overnight delivery (for example, if shipping to Hawaii,
Alaska, or PO Boxes) will be shipped via an alternative shipment method
(such as USPS Mail), which can take 3-5 business days or longer,
depending on the carrier.
Shipping is FREE
for all ground shipments within the 50 states of the USA. Excludes
Puerto Rico, Guam, US Virgin Islands and other U.S. Territories. Free shipping is only available for orders placed online, by fax, or via email.
deliveries to physical addresses within the continental United States
are shipped via ground service FREE of charge unless stated otherwise. Free ground shipping takes average 3-5 business days or sometimes longer,
depending on the carrier.
International Shipping Charges
international shipping, the Shipping & Handling varies depending on
the destination. Dance Shoes Store automatically calculates shipping
charges through our freight carrier's system, once you complete the shipping information stage, you will know the exact shipping
For international shipping (Non-USA address), postage paid covers shipping. Custom's Taxes and Duties may apply for international shipping. It is our customer's responsibility to pay your local's customs taxes. Failing to do so may result in returning your goods to sender or/and being fined your local's customs. In this case, you will be solely held responsible for storage, penalty, return shipping and all related costs occurred.Please check with your country policies for any fees that may occur.
For overnight express shipping, the Shipping & Handling charge will be quoted.
Inspecting Your Delivery
Dance Shoes Store offers quality products from the best brand names,
and makes every effort to ensure that these products are packaged and
delivered by the most reputable and qualified shipping companies.
However, you are responsible for reporting shipping damage or any
shipping discrepacies within 48 hours of delivery.
In the case of damaged contents or any shipping discrepancies, please
contact our Customer Service department for assistance immediately.
receiving your order and verifying payment information, you can expect
your order to be shipped the same day if ordered before 2:00 pm pacific
time and your item is in our current inventory. Order placed on Saturday & Sunday will not be processed until following Monday.If you order an item and it is out of stock, we will contact you right away to let you know.
out of stock items and custom order items, you will receive a
"good-faith" estimate of a reliable delivery date. In the event that you
are operating on a restricted time frame, every effort will be made to
expedite your order once we have been notified. In the event that an
extended delay is anticipated on your order, you will be promptly
notified and can make your decision at that time to either wait for your
order or cancel.
Out of stock items and custom order items may take 4 to 8 weeks for delivery. This timeline is considered to be an estimate.
you place your order on line, we will email you the tracking number for
your package once the package is shipped. You may also e-mail us at firstname.lastname@example.org
or call us at 888-800-8388 with your invoice or order number and we
will respond promptly with the most up-to-date information.