Special Order will take approximately 5 to 8 weeks to be delivered. If you need your special ordered shoes by a certain date, you must consult with our account representatives.
Certain heel types or color fabric swatches may not be compatible with certain styles.
Some color fabric swatches may be seasonal and not available at the time you place your order.
Modifying shoe straps may cause production delay.
Tree Gum / PU Sole (Vegan) is only available for shoes from Classic Series collection.
Faux Suede Leather Sole (Vegan) is only available for shoes from Salsera Series, Signature Series, Party Party Series, & C-Series collections.
All special orders placed will be reviewed by our production team prior scheduling for production.
If we spot any issue, we will notify you within 24 hours. If we are not able to custom make the shoes you desired, we will notify you and cancel the order.
Below are useful information can assist you making your custom shoes.