You must provide a valid street address for any order we ship via UPS. UPS will not deliver to a PO Box. We will charge you $10 fees for incorrect shipping address given. Please allow additional time for shipments to APO/FPO addresses. During check out process, you will be given shipping options of Free Shipping (UPS Ground), 3 Days Air, 2nd Day Air, or Next Day Air. UPS Next Day Air is only available to the 48 contiguous United States where UPS overnight delivery is available (UPS does not ship to PO Boxes). If your address qualify for Next Day Air, you can expect delivery according to the following schedule:
Saturday delivery can be made per request. Please call for more information.
Please allow one extra business day if a holiday falls on or between the order date and expected delivery date. Shipments to US addresses that do not qualify for overnight delivery (for example, if shipping to Hawaii, Alaska, or PO Boxes) will be shipped via an alternative shipment method (such as USPS Mail), which can take 3-5 business days or longer, depending on the carrier.
Shipping is FREE for all ground shipments within the 50 states of the USA. Excludes Puerto Rico, Guam, US Virgin Islands and other U.S. Territories. Free shipping is only available for orders placed online, by fax, or via email.
All deliveries to physical addresses within the continental United States are shipped via ground service FREE of charge unless stated otherwise. Free ground shipping takes average 3-5 business days or sometimes longer, depending on the carrier.
International Shipping Charges
For international shipping, the Shipping & Handling varies depending on the destination. Dance Shoes Store automatically calculates shipping charges through our freight carrier's system, once you complete the shipping information stage, you will know the exact shipping charges.
For international shipping (Non-USA address), postage paid covers shipping. Custom's Taxes and Duties may apply for international shipping. It is our customer's responsibility to pay your local's customs taxes. Failing to do so may result in returning your goods to sender or/and being fined your local's customs. In this case, you will be solely held responsible for storage, penalty, return shipping and all related costs occurred.Please check with your country policies for any fees that may occur.
For overnight express shipping, the Shipping & Handling charge will be quoted.
the Dance Shoes Store offers quality products from the best brand names, and makes every effort to ensure that these products are packaged and delivered by the most reputable and qualified shipping companies. However, you are responsible for reporting shipping damage or any shipping discrepacies within 48 hours of delivery. In the case of damaged contents or any shipping discrepancies, please contact our Customer Service department for assistance immediately.
receiving your order and verifying payment information, you can expect
your order to be shipped the same day if ordered before 2:00 pm pacific
time and your item is in our current inventory. Order placed on Saturday & Sunday will not be processed until following Monday.
out of stock items and custom order items, you will receive a
"good-faith" estimate of a reliable delivery date. In the event that you
are operating on a restricted time frame, every effort will be made to
expedite your order once we have been notified. In the event that an
extended delay is anticipated on your order, you will be promptly
notified and can make your decision at that time to either wait for your
order or cancel.
Out of stock items and custom order items may take 4 to 8 weeks for delivery. This timeline is considered to be an estimate.
If you place your order on line, we will email you the tracking number for your package once the package is shipped. You may also e-mail us at [email protected] or call us at 888-800-8388 with your invoice or order number and we will respond promptly with the most up-to-date information.